Online repair status
Track vehicle repairs online through a personal link. Customers receive an SMS or Telegram message and can check their order status, contact the workshop, and see what is happening with their car at any time.
After a repair work order is created, StasiukFlow lets customers follow their vehicle’s repair online. The customer receives a regular SMS or Telegram message with a personal link to their order — no separate app is required.
Opening the link shows the vehicle’s current status and the stages of the order: vehicle received by the workshop, diagnostics in progress, repair started, awaiting parts, ready for collection, or order completed.
When the status changes, the system can send a new notification. Customers do not need to call the workshop each time to ask “What is happening with my car?” — up-to-date information is always available through the link.
The order page also includes a chat with the workshop, where customers can ask questions or clarify repair details. They can also see the workshop’s contact information — name, phone number, address, and other important details.
The process is simple and clear: the customer leaves their vehicle → receives a link → follows the repair stages → receives notifications → messages or calls the workshop when needed → sees when the vehicle is ready for collection.
This is convenient for the workshop too: fewer repeated calls about repair status, while the customer knows exactly what stage their vehicle is at right now.
